Knowledge Base

#reflective-leadership
#emotional-intelligence

Command & Control, why it's ok, and not ok

Command & Control – Why it’s OK, and Not OK

Mental Model Dōjō pre-session video Transcript On Feb 21, 2024, hence the Lunar New Year décor in the background in … Read More

Navigating Uncertainty, Handling Complexity - Leadership Skills Development

Navigating Uncertainty, Handling Complexity – Leadership Skills Development (session recording)

Synopsis: Thanks to the popular “VUCA” acronym, the ability to manage enterprises and lead teams in volatile, uncertain, complex and … Read More

What is Fair Process?

Fair Process – A Primer

INSEAD is big on “Fair Process”, a leadership mental model formulated by the creators of Blue Ocean Strategy W. Chan … Read More

Reflections on "Think like a farmer" | https://agile-od.com/mmdojo/14045/reflections-on-think-like-a-farmer

Reflections on “Think like a farmer”

This visual on “Think like a farmer” has been going around on LinkedIn for a while. It’s good advice and … Read More

Coaching Fair Process to the Impatient Leader

Coaching Fair Process to the Impatient Leader

“It’s not that they don’t get it. It’s that they’re resisting.” “I don’t get it. This plan makes so much … Read More

Understanding the Science of Motivation for Leading with Inspiration and Purpose

Understanding the Science of Motivation for Leading with Inspiration and Purpose

Watch on YouTube References Transcript How do we lead with inspiration and purpose? It’s a good question and every leader’s … Read More

How to influence without manipulating

How to Influence, Not Manipulate (Follow-up post to “Aristotle’s Influence Model”)

Dear Eli, Frankie and team, thanks for the follow-up questions to our group coaching session on “Aristotle’s Influence Model”. What … Read More

Authentic Conversations and the Art of Feedbacking

Authentic Conversations and the Art of Feedbacking

Watch on YouTube References Transcript Why is it so hard to have an authentic conversation? The type of conversation that … Read More

Curious Active Listening Mindset as a Leadership Modality - Directional Talk or Dialogue?

Curious Active Listening Mindset (CALM) as a Leadership Modality

Directional Talk, or Dialogue? Previously I shared CALM for receiving critical feedback. You can also have a Curious Active Listening … Read More

Curious Active Listening Mindset for Receiving Feedback

How to Receive Critical Feedback in a Breeze: Try CALM – “Curious Active Listening Mindset”

Receiving critical feedback is dreadful. Our defensive routines get triggered and however we might understand that the feedback giver is … Read More

Cognitive, Emotional, Compassionate Empathy

Three Chairs of Empathy: Cognitive, Emotional, Compassionate Empathy

There are three types of empathy: cognitive, emotional and compassionate empathy; each respectively the desire to understand, to feel and … Read More

Feed-Forward Positive Feedback with the FFF Feed-Forward Formula

Feed-Forward Positive Feedback with the FFF Feed-Forward Formula

When we think of feedbacking, we tend to just do “corrective feedbacking”; i.e. feedbacking on things to improve. Don’t do … Read More

Aristotle’s Influence Model

Aristotle’s Influence Model

We use “logos” (rational) too much. It’s “pathos” (empathy), “ethos” (credibility, presence), and “kairos” (right time, right place), in balance. … Read More

8 Eight Mind and Heart Hacks for Emotionally Charged Situations | agile-od.com

8 Mind & Heart Hacks for Emotionally Charged Situations

Here are eight mind and heart hacks for immediate deployment in emotionally charged situations. I use Rhythm Section and Observe, … Read More

Smart people can't stand looking stupid

Let’s Talk About Fear of Failure

There’s one HBR article that I share but never hear back about. It’s Chris Argyris’ “Teaching Smart People How to … Read More

What to do when feeling overwhelmed - agile-od.com

What To Do When Feeling Overwhelmed

0. Acknowledge The very first step even before the first step of handling overwhelmingness, is to acknowledge it. We often … Read More

Maslow's Hierarchy of Needs - Revised Pyramid Visual Interpretation

Maslow’s Final Theory Z

Self-Transcendence – Beyond Self-Actualization and Theory X & Y Maslow’s Original Hierarchy of Needs Model In 1943, Abraham H. Maslow … Read More

Mental Model Dōjō TV - Knowing to Stop - a Confucius Teaching

Knowing to Stop – a Confucius Teaching

We practice the art of stopping – meditation, mindfulness, reflection, introspection, zen. Confucius says to stop, we first need to … Read More

Don't Mix What I want FROM you with What I want FOR you | agile-od.com

Don’t Mix What I Want FROM You with What I Want FOR You

Frustrations about others, are (not surprisingly) frequent topics of my coaching conversations. The clarifying question “So, what are you frustrated … Read More

Karpman Drama Triangle | agile-od.com

Karpman’s Drama Triangle

In coaching enabling conversation skills, I find Karpman’s Drama Triangle (1968) very useful. (1) Blaming, shaming and guilt tripping, (2) … Read More

Honest disagreement is often a good sign of progress

Honest disagreement is often a good sign of progress. – Mahatma Gandhi Nodding one’s head in agreement when reading an … Read More

Vincent Van Gogh Three Sunflowers

If you hear a voice within you say you cannot paint, then by all means paint and that voice will be silenced

“If you hear a voice within you say you cannot paint, then by all means paint and that voice will … Read More

Marshall Rosenberg, Nonviolent Communication

In Praise of NVC – Learnings from Marshall Rosenberg’s Nonviolent Communication

The late Dr. Marshall Rosenberg’s Nonviolent Communication, made famous by Microsoft’s CEO Satya Nadella as required reading for his board, … Read More

Shared Understanding | agile-od.com | Lifecycle

The Map Is Not The Territory

The map is not the territory. – Alfred Korzybski, 1931 Semantic scientist and philosopher Korzybski coined this term to distinguish … Read More

Robert Fritz's Concept of Structural Tension - agile-od.com

Robert Fritz’s Concept of Structural Tension

Sharing to fellow coaches this useful visual from Peter Senge’s Fifth Discipline book. Bringing awareness to limiting beliefs, while shifting … Read More

Radical Candor: My Go To Feedback Routine

Radical Candor: Care Personally, Challenge Directly Scott’s idea is that guidance is praise and criticism. And the best way to … Read More

Knowing to Stop - A Confucius Teaching

Knowing to Stop – A Confucius Teaching

Confucius’ 7 spaces of learning Knowing to stop – is a simple notion but difficult to practice skill. In “Great … Read More

Dialogue vs Directional Talk Tell Sell Yell | agile-od.com | Lifecycle

Dialogue vs Directional Talk and the Tell Sell Yell Escalation

Our need to be right is pervasive. Suspend your assumptions, create a conversational space and have a dialogue, less a … Read More