Behavioral Science for Emotional Intelligence, Part 3 of 4 Pre-reads About the Series 16 Behavioral Science Concepts Most Leaders Were … Read More

(Watch on YouTube: https://youtu.be/tg7YJ3H9vcw) This is Session 2 of a 4 session journey exploring 16 behavioral science concepts that take … Read More

Goal intentions describe what you hope to achieve. But they leave the moment of action undecided, and that is is … Read More

We get used to the multiple data entries, the copy this from email and paste into the spreadsheet tool-hopping routines, … Read More

Defaults are everywhere Once you start looking, you notice defaults everywhere. At work, recurring meetings continue unless someone cancels them, … Read More

Loss aversion: The psychological pain of losing is twice as powerful as the pleasure of gaining the exact same amount. … Read More

(Watch on YouTube: https://youtu.be/TCvI0szvJaQ) This is Session 1 of a 4 session journey exploring 16 behavioral science concepts that take … Read More

Emotional contagion is the phenomenon in which we unconsciously mirror the emotions of those around us and begin to feel … Read More

Once the desired end state is sufficiently clear, you begin working backwards. What decisions, capabilities, behaviors, or conditions would need … Read More

This matters far beyond personal situations like late-night snacking or impulse shopping. The same gap shows up at work and … Read More

There are two parts to being a good active listener: doing active listening well, and being an active listener consistently, … Read More

Integral emotions serve a functional, strategic purpose. Combined with the affect heuristic, which reminds you of your urge to make … Read More

Spoon theory is a simple way of describing energy as a finite daily resource, where each “spoon” stands for one … Read More

Innovation as a Holistic, System-Wide Journey Over the years, I’ve partnered with large organizations grappling with the complexities of innovation. … Read More

Emotional regulation, stress management, and new habit formation are regular topics in my coaching sessions. When these topics come up, … Read More

Aristotle’s Influence Model is so fundamental and powerful that it’s a mental model I share at one point or another … Read More

(Watch on YouTube: https://youtu.be/55eGLyl2fSQ) Synopsis In my ongoing conversations with client organizations undergoing agile transformation, I’m observing a subtle yet … Read More

True – We are so accustomed to communication that seeks to influence us, often making us skeptical of others’ intentions. … Read More

How do we speak with people who avoid conversations? This is a universal challenge for leaders, alongside leading through resistance … Read More

What stresses you at work? For our Mental Model Dōjō session on March 20, 2024, we tackled the topic of … Read More

Mental Model Dōjō pre-session video Transcript First, let’s take a step back and look at “command & control”. In modern … Read More

Synopsis: Thanks to the popular “VUCA” acronym, the ability to manage enterprises and lead teams in volatile, uncertain, complex and … Read More

INSEAD is big on “Fair Process”, a leadership mental model formulated by the creators of Blue Ocean Strategy W. Chan … Read More

This visual on “Think like a farmer” has been going around on LinkedIn for a while. It’s good advice and … Read More

Confucius once said, “At fifteen my heart was set on learning, at thirty I stood firm, at forty I had … Read More

“It’s not that they don’t get it. It’s that they’re resisting.” “I don’t get it. This plan makes so much … Read More

Watch on YouTube References Transcript How do we lead with inspiration and purpose? It’s a good question and every leader’s … Read More

Dear Eli, Frankie and team, thanks for the follow-up questions to our group coaching session on “Aristotle’s Influence Model”. What … Read More

Watch on YouTube References Transcript Why is it so hard to have an authentic conversation? The type of conversation that … Read More

God, grant me the serenity to accept the things I cannot change, the courage to change the things I can, … Read More

Directional Talk, or Dialogue? Previously I shared CALM for receiving critical feedback. You can also have a Curious Active Listening … Read More

Receiving critical feedback is dreadful. Our defensive routines get triggered and however we might understand that the feedback giver is … Read More

There are three types of empathy: cognitive, emotional and compassionate empathy; each respectively the desire to understand, to feel and … Read More

When we think of feedbacking, we tend to just do “corrective feedbacking”; i.e. feedbacking on things to improve. Don’t do … Read More

We use “logos” (rational) too much. It’s “pathos” (empathy), “ethos” (credibility, presence), and “kairos” (right time, right place), in balance. … Read More

Here are eight mind and heart hacks for immediate deployment in emotionally charged situations. I use Rhythm Section and Observe, … Read More

There’s one HBR article that I share but never hear back about. It’s Chris Argyris’ “Teaching Smart People How to … Read More

0. Acknowledge The very first step even before the first step of handling overwhelmingness, is to acknowledge it. We often … Read More

Self-Transcendence – Beyond Self-Actualization and Theory X & Y Maslow’s Original Hierarchy of Needs Model In 1943, Abraham H. Maslow … Read More

Frustrations about others, are (not surprisingly) frequent topics of my coaching conversations. The clarifying question “So, what are you frustrated … Read More

In coaching enabling conversation skills, I find Karpman’s Drama Triangle (1968) very useful. (1) Blaming, shaming and guilt tripping, (2) … Read More

Honest disagreement is often a good sign of progress. – Mahatma Gandhi Nodding one’s head in agreement when reading an … Read More

“If you hear a voice within you say you cannot paint, then by all means paint and that voice will … Read More

The late Dr. Marshall Rosenberg’s Nonviolent Communication, made famous by Microsoft’s CEO Satya Nadella as required reading for his board, … Read More

The map is not the territory. – Alfred Korzybski, 1931 Semantic scientist and philosopher Korzybski coined this term to distinguish … Read More

Sharing to fellow coaches this useful visual from Peter Senge’s Fifth Discipline book. Bringing awareness to limiting beliefs, while shifting … Read More

Radical Candor: Care Personally, Challenge Directly Scott’s idea is that guidance is praise and criticism. And the best way to … Read More

Confucius’ 7 spaces of learning Knowing to stop – is a simple notion but difficult to practice skill. In “Great … Read More

Our need to be right is pervasive. Suspend your assumptions, create a conversational space and have a dialogue, less a … Read More