“It’s not that they don’t get it. It’s that they’re resisting.” “I don’t get it. This plan makes so much … Read More

Watch on YouTube References Transcript How do we lead with inspiration and purpose? It’s a good question and every leader’s … Read More

Dear Eli, Frankie and team, thanks for the follow-up questions to our group coaching session on “Aristotle’s Influence Model”. What … Read More

Watch on YouTube References Transcript Why is it so hard to have an authentic conversation? The type of conversation that … Read More

Directional Talk, or Dialogue? Previously I shared CALM for receiving critical feedback. You can also have a Curious Active Listening … Read More

Receiving critical feedback is dreadful. Our defensive routines get triggered and however we might understand that the feedback giver is … Read More

There are three types of empathy: cognitive, emotional and compassionate empathy; each respectively the desire to understand, to feel and … Read More

When we think of feedbacking, we tend to just do “corrective feedbacking”; i.e. feedbacking on things to improve. Don’t do … Read More

We use “logos” (rational) too much. It’s “pathos” (empathy), “ethos” (credibility, presence), and “kairos” (right time, right place), in balance. … Read More

Here are eight mind and heart hacks for immediate deployment in emotionally charged situations. I use Rhythm Section and Observe, … Read More

There’s one HBR article that I share but never hear back about. It’s Chris Argyris’ “Teaching Smart People How to … Read More

0. Acknowledge The very first step even before the first step of handling overwhelmingness, is to acknowledge it. We often … Read More

Self-Transcendence – Beyond Self-Actualization and Theory X & Y Maslow’s Original Hierarchy of Needs Model In 1943, Abraham H. Maslow … Read More

We practice the art of stopping – meditation, mindfulness, reflection, introspection, zen. Confucius says to stop, we first need to … Read More

Frustrations about others, are (not surprisingly) frequent topics of my coaching conversations. The clarifying question “So, what are you frustrated … Read More

In coaching enabling conversation skills, I find Karpman’s Drama Triangle (1968) very useful. (1) Blaming, shaming and guilt tripping, (2) … Read More

Honest disagreement is often a good sign of progress. – Mahatma Gandhi Nodding one’s head in agreement when reading an … Read More

“If you hear a voice within you say you cannot paint, then by all means paint and that voice will … Read More

The late Dr. Marshall Rosenberg’s Nonviolent Communication, made famous by Microsoft’s CEO Satya Nadella as required reading for his board, … Read More

The map is not the territory. – Alfred Korzybski, 1931 Semantic scientist and philosopher Korzybski coined this term to distinguish … Read More

Sharing to fellow coaches this useful visual from Peter Senge’s Fifth Discipline book. Bringing awareness to limiting beliefs, while shifting … Read More

Radical Candor: Care Personally, Challenge Directly Scott’s idea is that guidance is praise and criticism. And the best way to … Read More

Confucius’ 7 spaces of learning Knowing to stop – is a simple notion but difficult to practice skill. In “Great … Read More

Our need to be right is pervasive. Suspend your assumptions, create a conversational space and have a dialogue, less a … Read More