Tri-Party Coaching Terms & Conditions

 

This Tri-Party Coaching Terms & Conditions (“T&C”) applies to the coaching engagement between:

  1. Coach – A designated coach from Lifecycle Pte. Ltd.
  2. Company Client – The company retaining the Coach to provide coaching services to an employee.
  3. Employee Client – The designated employee receiving coaching, approved by the Company Client.

 

1. Scope of Coaching Engagement

  • The Company Client retains the Coach as an independent contractor to provide professional coaching services to selected employees.
  • The Coach agrees to deliver coaching services in accordance with the ICF Code of Ethics (accessible at ICF Code of Ethics).
  • Coaching is a thought-provoking and creative process that supports the Employee Client in maximizing personal and professional potential.
  • Coaching is not therapy, counseling, or medical treatment and does not diagnose or treat mental disorders.

2. Roles and Responsibilities

Coach

  • Adheres to the ICF Code of Ethics.
  • Maintains confidentiality, except in cases of legal obligation or risk of harm.
  • Provides coaching through agreed-upon methods (e.g., in-person, virtual, phone).
  • Does not guarantee specific outcomes but facilitates self-directed growth.

Employee Client

  • Takes full responsibility for their decisions, actions, and results from coaching.
  • Engages actively, communicates honestly, and creates the time and energy for coaching.
  • Understands that coaching does not replace professional legal, financial, medical, or mental health advice.

Company Client

  • Acknowledges that coaching is confidential and does not require disclosure of session content.
  • Ensures the Employee Client has a safe, private space for coaching conversations.
  • Agrees that pressuring the Coach for confidential information may result in immediate termination of services.

3. Confidentiality & Data Protection

  • The Coach will not disclose any Employee Client information without consent from the Employee Client.
  • Confidentiality does not apply in cases involving:
    1. Legal requirements (e.g., court orders, subpoenas).
    2. Imminent harm to the Employee Client or others.
    3. Illegal or criminal activity.
  • The Coach may submit client names and contact details to the ICF for credential verification purposes only, with consent from the client.

4. Schedule, Fees & Cancellations

  • Coaching schedule and fees are agreed upon in writing.
  • Employee Clients must provide at least 48 hours’ notice for cancellations.
  • Missed sessions without notice may be billed in full.
  • The Coach and Employee Client will coordinate on communication methods for scheduled sessions.

5. Termination

  • Either the Coach or Company Client may terminate the engagement with one (1) week’s written notice.
  • The Employee Client may opt to discontinue coaching by informing both the Coach and the Company Client.
  • In cases of breach of confidentiality or ethical concerns, the Coach may terminate the agreement immediately.

6. Liability & Indemnity

  • The Coach makes no guarantees regarding specific results.
  • The Coach is not liable for any direct or indirect consequences of coaching.
  • The Company Client’s total liability is limited to the amount paid for coaching services.

7. Dispute Resolution

  • Parties agree to mediate in good faith for up to 30 days before pursuing legal action.
  • In the event of legal action, the prevailing party may recover reasonable attorney fees and court costs.

8. Governing Law & Jurisdiction

  • This T&C is governed by the laws of the Republic of Singapore.

9. General Provisions

  • Entire Agreement: This T&C supersedes all prior agreements and representations.
  • Severability: If any provision is found invalid, the rest remains enforceable.
  • Waiver: Failure to enforce any part of this T&C does not waive future enforcement rights.
  • Binding Effect: This agreement applies to successors and permissible assigns.