Measuring Coaching, Training, Consulting Intervention Efficacy and Needs

Practicing Empiricism in Learning Interventions As learning professionals, we coach, train, consult and facilitate our client teams to measure their activities and create feedback loops so that they can adapt and iterate to learn. We call it empiricism or evidenced … Read More

Agile Organization Development Practitioner’s Community: Why, How and What

Join us at: https://www.linkedin.com/groups/13940775 Dear members of the Agile Organization Development Practitioner’s Community, thank you for joining and welcome to our place of mutual professional learning and growth. In the spirit of practicing what we preach, I’ll start with the … Read More

Structured + Unstructured Learning, Vertical + Horizontal Learning, Shu-Ha-Ri (守破離)

I use three mental models to describe my pedagogy (theory and practice of education): Structured + Unstructured Learning Lecturing, teaching, textbook learning fall into the realm of structured learning. Coaching, mentoring, parental conversations are examples of unstructured learning. Then in … Read More

Three types of Empathy: Cognitive, Emotional, Compassionate Empathy

There are three types of empathy: cognitive, emotional and compassionate empathy; each respectively the desire to understand, to feel and to help and support. EQ guru Daniel Goleman, in reference to psychologist Paul Ekman, elegantly describes the three types of … Read More

Feed-Forward Positive Feedback with the FFF Feed-Forward Formula

When we think of feedbacking, we tend to just do “corrective feedbacking”; i.e. feedbacking on things to improve. Don’t do this, do that better. We know from Appreciative Inquiry and Positive Psychology that “positive feedbacking” is much more effective for … Read More

The Delegation, Empowerment Spectrum

“I don’t delegate, I empower.” The mantra of the modern enabling manager. I don’t disagree. Though caveat emptor. The delegation, empowerment spectrum is intricate business. Feed a newbie sales person to a lion. They’re going to have their head chewed … Read More

Classic Leadership Balance Still Holds for Agile Leadership

Again, it’s all in the balance. If it’s just all vision and empowerment, the team won’t move. Even as an agile leader embracing servant leadership values, you still need to command and lead your tribe, and get your hands dirty … Read More

The Two Simple Traits of Performing Teams

What do you do? The dreaded elevator pitch question. I fumble on it every time. Some days I will say that I activate people. One conversation at a time, I activate leaders, teams, organizations. Other days I say I specialize … Read More

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