Rapid Design Thinking template: Ideate customer solutions in less than 30 minutes

Stuck with a customer challenge? No problem, let’s visualize it. Sharing my Rapid Design Thinking Template that I frequently use in individual and team coaching sessions. Rapidly going through the sequence of empathizing with the customer, defining the problem and … Read More

The Three Competencies of Mastering Complex Product Development

It’s mastery, so don’t expect it to be easy. As both a serial entrepreneur and agile coach to teams of all sizes, I have come to understand that mastering complex product development converges into three competencies. (1) Content competency: the … Read More

The Two Simple Traits of Performing Teams

What do you do? The dreaded elevator pitch question. I fumble on it every time. Some days I will say that I activate people. One conversation at a time, I activate leaders, teams, organizations. Other days I say I specialize … Read More

Innovator’s Dilemma and Organizational Ambidexterity

A tribute post to Professor Clayton Christensen, author of “The Innovator’s Dilemma” (1997), who passed away after a long illness. I am a big fan of Organizational Ambidexterity, made famous by Charles O’Reilly (Stanford) and Michael Tushman’s (Harvard) 2004 HBR … Read More

Waterfall Agile: Addressing the Irony of Delivering Agile Transformation with Waterfall

The Irony of Delivering Agile Transformation with Waterfall Agile and digital transformation projects are abundant today. The irony is that too frequently, they are planned and delivered in essentially waterfall project management style. Waterfall is a linear, plan-all-the-way, phased execution … Read More

The many flavors of Experimental and Iterative approaches

The importance is to experiment and iterate. What approach you take is of secondary importance. Chose whatever approach that best fits the situation, and eventually you’ll get there. Time after time, trial and error has been proven most effective.

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