“It’s not that they don’t get it. It’s that they’re resisting.” “I don’t get it. This plan makes so much sense and my people aren’t getting it!” Karel is the APAC marketing head of a medical device company. “Well, they … Read More
As boss, how do we ask our team members “can you see to it?” without sounding hard-pressing and controlling? Getting things done, it’s so hard to seek team members to follow-through, isn’t it. Try “c2it”; a mental model that I … Read More
The situation is volatile, uncertain, complex, ambiguous, overwhelming (VUCA”O”). We have an immediate, mission critical challenge to tackle. We need team alignment, and as leader I am tempted to exercise strong command – I am thinking “Now’s not the time … Read More
Watch on YouTube References Transcript How do we lead with inspiration and purpose? It’s a good question and every leader’s struggle. You want your people to share your vision and enthusiasm of pursuing a common goal, and you wish them … Read More
Dear Eli, Frankie and team, thanks for the follow-up questions to our group coaching session on “Aristotle’s Influence Model”. What is the difference between influencing and manipulation? How do we influence without sounding like we’re being manipulative? Very valid questions. … Read More
Watch on YouTube References Transcript Why is it so hard to have an authentic conversation? The type of conversation that you feel safe, comfortable, connected with the other person and even if it’s a tough topic, there’s mutual respect and … Read More
I use four mental models to describe my pedagogy (theory and practice of education): Structured + Unstructured Learning Lecturing, teaching, textbook learning fall into the realm of structured learning. Coaching, mentoring, parental conversations are examples of unstructured learning. Then in … Read More
There are three types of empathy: cognitive, emotional and compassionate empathy; each respectively the desire to understand, to feel and to help and support. EQ guru Daniel Goleman, in reference to psychologist Paul Ekman, elegantly describes the three types of … Read More
