Dr. W.E. Deming, the father of TQM (Total Quality Management) and the whole Lean movement, once said: Without data, you’re just another person with an opinion. And then Professors Milo Jones and Philippe Silberzahn, authors of an insightful book that … Read More
As boss, how do we ask our team members “can you see to it?” without sounding hard-pressing and controlling? Getting things done, it’s so hard to seek team members to follow-through, isn’t it. Try “c2it”; a mental model that I … Read More
The situation is volatile, uncertain, complex, ambiguous, overwhelming (VUCA”O”). We have an immediate, mission critical challenge to tackle. We need team alignment, and as leader I am tempted to exercise strong command – I am thinking “Now’s not the time … Read More
Watch on YouTube References Transcript How do we lead with inspiration and purpose? It’s a good question and every leader’s struggle. You want your people to share your vision and enthusiasm of pursuing a common goal, and you wish them … Read More
Watch on YouTube References Transcript Why is it so hard to have an authentic conversation? The type of conversation that you feel safe, comfortable, connected with the other person and even if it’s a tough topic, there’s mutual respect and … Read More