CALM: How to Make Active Listening a Habit
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There are two parts to being a good active listener: doing active listening well, and being an active listener consistently, … Read More
Neuroscience Essentials
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Emotional regulation, stress management, and new habit formation are regular topics in my coaching sessions. When these topics come up, … Read More
Is it true, kind, necessary?
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True – We are so accustomed to communication that seeks to influence us, often making us skeptical of others’ intentions. … Read More
Navigating Conversations with Avoidant Personalities: 5 Archetypes & Communication Strategies
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How do we speak with people who avoid conversations? This is a universal challenge for leaders, alongside leading through resistance … Read More
KISS Your Work Stress Good Bye
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What stresses you at work? For our Mental Model Dōjō session on March 20, 2024, we tackled the topic of … Read More
Command & Control – Why it’s OK, and Not OK
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Mental Model Dōjō pre-session video Transcript First, let’s take a step back and look at “command & control”. In modern … Read More
Managing Smart People, Managing Quiet People (post session recap)
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One of the objectives of the Mental Model Dōjō community sessions is to create space for people to discuss hard-to-put-a-finger-on … Read More
Conflict Resolution: Try This Simple Two Step Approach
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Caught in an argument, tough negotiation or even a full-blown office battle? Try this simple two step conflict resolution approach. … Read More
Serenity Prayer
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God, grant me the serenity to accept the things I cannot change, the courage to change the things I can, … Read More
In Praise of NVC – Learnings from Marshall Rosenberg’s Nonviolent Communication
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The late Dr. Marshall Rosenberg’s Nonviolent Communication, made famous by Microsoft’s CEO Satya Nadella as required reading for his board, … Read More