KISS Your Work Stress Good Bye

What stresses you at work? For our Mental Model Dōjō session on March 20, 2024, we tackled the topic of … Read More

Command & Control – Why it’s OK, and Not OK

Mental Model Dōjō pre-session video Transcript First, let’s take a step back and look at “command & control”. In modern … Read More

Conflict Resolution: Try This Simple Two Step Approach

Caught in an argument, tough negotiation or even a full-blown office battle? Try this simple two step conflict resolution approach. … Read More

Serenity Prayer

God, grant me the serenity to accept the things I cannot change, the courage to change the things I can, … Read More

In Praise of NVC – Learnings from Marshall Rosenberg’s Nonviolent Communication

The late Dr. Marshall Rosenberg’s Nonviolent Communication, made famous by Microsoft’s CEO Satya Nadella as required reading for his board, … Read More

Dialogue vs Directional Talk and the Tell Sell Yell Escalation

Our need to be right is pervasive. Suspend your assumptions, create a conversational space and have a dialogue, less a … Read More