Conflict Resolution: Try This Simple Two Step Approach
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Caught in an argument, tough negotiation or even a full-blown office battle? Try this simple two step conflict resolution approach. … Read More
In Praise of NVC – Learnings from Marshall Rosenberg’s Nonviolent Communication
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The late Dr. Marshall Rosenberg’s Nonviolent Communication, made famous by Microsoft’s CEO Satya Nadella as required reading for his board, … Read More
Dialogue vs Directional Talk and the Tell Sell Yell Escalation
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Our need to be right is pervasive. Suspend your assumptions, create a conversational space and have a dialogue, less a … Read More