CALM: How to Make Active Listening a Habit
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There are two parts to being a good active listener: doing active listening well, and being an active listener consistently, … Read More
KISS Your Work Stress Good Bye
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What stresses you at work? For our Mental Model Dōjō session on March 20, 2024, we tackled the topic of … Read More
Managing Smart People, Managing Quiet People (post session recap)
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One of the objectives of the Mental Model Dōjō community sessions is to create space for people to discuss hard-to-put-a-finger-on … Read More
7 Telltale Signs of Waterfall Agile
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waterfall agile [ˈwɔːtəfɔːl aj-ahyl]: the paradoxical phenomenon observed in large organizations where agile transformation is attempted to be delivered with … Read More
Authentic Conversations and the Art of Feedbacking
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Watch on YouTube References Transcript Why is it so hard to have an authentic conversation? The type of conversation that … Read More
Curious Active Listening Mindset (CALM) as a Leadership Modality
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Directional Talk, or Dialogue? Previously I shared CALM for receiving critical feedback. You can also have a Curious Active Listening … Read More
How to Receive Critical Feedback in a Breeze: Try CALM – “Curious Active Listening Mindset”
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Receiving critical feedback is dreadful. Our defensive routines get triggered and however we might understand that the feedback giver is … Read More
Feed-Forward Positive Feedback with the FFF Feed-Forward Formula
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When we think of feedbacking, we tend to just do “corrective feedbacking”; i.e. feedbacking on things to improve. Don’t do … Read More
Radical Candor: My Go To Feedback Routine
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Radical Candor: Care Personally, Challenge Directly Scott’s idea is that guidance is praise and criticism. And the best way to … Read More