waterfall agile [ˈwɔːtəfɔːl aj-ahyl]: the paradoxical phenomenon observed in large organizations where agile transformation is attempted to be delivered with … Read More

Watch on YouTube References Transcript Why is it so hard to have an authentic conversation? The type of conversation that … Read More

Directional Talk, or Dialogue? Previously I shared CALM for receiving critical feedback. You can also have a Curious Active Listening … Read More

Receiving critical feedback is dreadful. Our defensive routines get triggered and however we might understand that the feedback giver is … Read More

When we think of feedbacking, we tend to just do “corrective feedbacking”; i.e. feedbacking on things to improve. Don’t do … Read More

Radical Candor: Care Personally, Challenge Directly Scott’s idea is that guidance is praise and criticism. And the best way to … Read More