Command & Control – Why it’s OK, and Not OK

Mental Model Dōjō pre-session video Transcript First, let’s take a step back and look at “command & control”. In modern … Read More

Conflict Resolution: Try This Simple Two Step Approach

Caught in an argument, tough negotiation or even a full-blown office battle? Try this simple two step conflict resolution approach. … Read More

Radical Candor: My Go To Feedback Routine

Radical Candor: Care Personally, Challenge Directly Scott’s idea is that guidance is praise and criticism. And the best way to … Read More

Dialogue vs Directional Talk and the Tell Sell Yell Escalation

Our need to be right is pervasive. Suspend your assumptions, create a conversational space and have a dialogue, less a … Read More