
The closer we get, the harder we push
When jogging, you probably notice your pace picks up in the last mile as the finish line comes into view. That is the goal-gradient effect, our tendency to increase effort as we get closer to achieving a goal.
Clark Hull first documented it in 1932, observing that mice in a maze ran faster as they neared food. The finding sat largely in the animal-learning literature for decades until Kivetz, Urminsky, and Zheng revived it in 2006 with something more familiar: coffee loyalty cards. Customers bought coffee more frequently as they approached the free cup. More tellingly, a twelve-stamp card with two stamps already filled in was completed faster than a blank ten-stamp card, even though both required exactly ten purchases.
What moved people was not the amount of work remaining but the sense of being already underway. People accelerate effort when completion feels near, driven by anticipation and a release of dopamine in the brain’s reward system that starts paying out before we actually arrive.
Perceived progress, not just actual progress, drives the acceleration.
Marketers and designers know
Amazon, Uber, Duolingo, and countless others make use of this effect deliberately. Progress bars, loyalty programmes, streaks, status indicators, and visible milestones in their app designs boost user engagement.
These are small pieces of engineering aimed at the same target: keep the finish line in view. A progress bar at 80% completion feels different from being told there are still a few more steps left. A streak counter makes you want to keep it going. A loyalty tier a few purchases away makes the next reward feel close. Good design does not necessarily change how much work remains; it changes how far away the finish line feels.
Professional marketers and product designers know that progress needs to be felt, not just made.
The same logic applies at work
When a team can see that a goal is within reach, work speeds up, focus sharpens, and energy rises. When a goal is distant or vague, motivation stalls. And this stall is easily misread: a leader looking at a team that has gone quiet may judge that they lack commitment. The more accurate diagnosis may be that the goal simply feels too far away to pull them forward.
The remedy is to make progress easier to see and the next milestone feel within reach:
- Break large goals into smaller, tangible milestones, so people have nearer finish lines to work towards.
- Visualize progress, using simple tools such as a burn-down chart, progress bar, roadmap, or Kanban board.
- Shorten feedback cycles, so people learn quickly whether they are getting closer.
- Celebrate small wins, then reset. Kivetz et al. saw purchase frequency drop back to the starting level once the free coffee was redeemed. A similar dip can happen after a team delivery. The dip is normal; mark the arrival, then set up the next visible stretch.
Overuse has a cost
The goal-gradient effect is an accelerator, and accelerators need brakes. If every piece of work is framed as a sprint to a nearby finish, people end up in a permanent state of “almost there,” always sprinting and never arriving.
That creates a hamster-wheel effect. Constant near-goal momentum drives stress, fatigue, anxiety, and eventually burnout. It also nudges people to optimize for finishing rather than for thinking, learning, quality, or mastery. If leaders continually move the goalposts or manufacture urgency, people will feel managed rather than trusted, and morale will erode (ref: Sprint Till You Drop, and three other tales of Scrum gone wrong).
The goal-gradient effect is a great accelerator. Use it intentionally, not endlessly.
Behavioral Science for Emotional Intelligence, Part 3 of 4
In 2026, I am running a four-part “Behavioral Science for Emotional Intelligence” series through our free Mental Model Dōjō.
This article was prepared as a pre-read for the third session in the series, “Use Time and Tradeoffs to Your Advantage”, on September 22, 2026.
The session features four behavioral science concepts: present bias & hyperbolic discounting, planning fallacy, sunk cost fallacy & opportunity cost neglect, and goal-gradient effect. Pre-reads for the other three concepts are available through the session information and sign-up link below.
Part 3: Use Time and Tradeoffs to Your Advantage
- Session A: 22 Sep 2026 (Tue) 18:00 SGT, UK 11:00, CET 12:00, Dubai 14:00
- Session B: 22 Sep 2026 (Tue) 22:00 SGT, US 10:00 ET / 09:00 CT / 07:00 PT, UK 15:00, CET 16:00

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