Knowledge Base
#design-thinking
It’s seductive to assume that data is really knowledge.
Dr. W.E. Deming, the father of TQM (Total Quality Management) and the whole Lean movement, once said: Without data, you’re … Read More
Why Design Thinking + Scrum Makes a lot of Sense
Watch on YouTube Learn How To Do Design Thinking + Scrum Transcript In doing so, first, I’d like to take … Read More
Rapid Design Thinking template: Ideate customer solutions in less than 30 minutes
Stuck with a customer challenge? No problem, let’s visualize it. Sharing my Rapid Design Thinking Template that I frequently use … Read More
Learn Design Thinking in 30 minutes: Origami Gift Exercise
Here’s a rapid Design Thinking practice exercise that I do in my training sessions. It’s really simple. You pair up … Read More
Go with the FLOW to capture your thoughts from Design Thinking customer interviews
Example: While adoption of the pre-order app for our Daily Greens salad store has been going up, we’ve been observing … Read More
KISS – Keep It Stupid Simple
KISS, an acronym for “keep it simple, stupid” or “keep it stupid simple”, is a design principle noted by the … Read More
Relentless Pursuit of Product Market Fit is Customer Obsession
Relentless pursuit of product market fit is customer obsession. Reality is, so many distractions in the office… It would be … Read More
Deductive and Inductive Reasoning and the Divergent, Convergent Double Diamond in Design Thinking
There’s science and philosophy behind Design Thinking’s divergent and convergent double diamond. It’s the logic of deductive and inductive reasoning. … Read More
Design Instead of Planning
I actually think planning and designing are pretty similar. It’s just that designing is much more colorful, multi-faceted, free form. … Read More
The Two Cadence of User Feedback
This image is from Roland Smart’s “Agile Markerter” (https://amzn.to/2O7W2EA). It’s the cadence difference between feedabck (spot the typo? :-)) that … Read More
From Know-Do to Know-[Stop/Think/Design/Make]-Do
We are highly functioning professionals. When we see a pattern, we know what to do. So, Know-Do. The challenge of … Read More
The non-linear, non-sequential nature of Design Thinking
Design Thinking is process driven. It is a process to help us activate our creativity. Meanwhile, our brains don’t necessarily … Read More
Prototyping a Walking Skeleton
Either it’s the artist in us or the perfectionist taking control, but many of us have a tendency to start … Read More
Strategy Session Facilitation with Design Thinking & Liberating Structures
Why brainstorming doesn’t work That was fun, but… Why do we get that slight, lingering feeling of doubt and dissatisfaction … Read More
The Art of Kanban + User Story Mapping
Kanban is deep… Combine that with Jeff Patton’s User Story Mapping (USM), it becomes a powerful visualization tool in Scrum.
Two Templates for Design Thinking POV (Point of View) Statements
Two versions of Design Thinking POV (Point of View) Statement templates. Download PDF version with editable text boxes here: DT … Read More
Try Design Thinking + Scrum: A Powerful Hybrid Agile Approach
Classic Scrum’s Achilles’ heel One of the weak areas of classic Scrum, in my opinion, is the relative simplicity of … Read More
