Three types of Empathy: Cognitive, Emotional, Compassionate Empathy

There are three types of empathy: cognitive, emotional and compassionate empathy; each respectively the desire to understand, to feel and to help and support. EQ guru Daniel Goleman, in reference to psychologist Paul Ekman, elegantly describes the three types of … Read More

Feed-Forward Positive Feedback with the FFF Feed-Forward Formula

When we think of feedbacking, we tend to just do “corrective feedbacking”; i.e. feedbacking on things to improve. Don’t do this, do that better. We know from Appreciative Inquiry and Positive Psychology that “positive feedbacking” is much more effective for … Read More

Aristotle’s Influence Model

We use “logos” (rational) too much. It’s “pathos” (empathy), “ethos” (credibility, presence), and “kairos” (right time, right place), in balance. We love convincing and persuading. What’s wrong with being right, right? So, “logos” is our default communication style. Logic, reason, … Read More

What To Do When Feeling Overwhelmed

0. Acknowledge The very first step even before the first step of handling overwhelmingness, is to acknowledge it. We often don’t realize that we are overwhelmed, until panic hits. It’s same with stress; until we start dysfunctioning, we often are … Read More

Maslow’s Final Theory Z

Self-Transcendence – Beyond Self-Actualization and Theory X & Y Maslow’s Original Hierarchy of Needs Model In 1943, Abraham H. Maslow published his ground breaking paper “A Theory of Human Motivation,” outlining what we commonly know today as Maslow’s hierarchy of … Read More

VUCA”O” – Why I add Overwhelming to Volatile, Uncertain, Complex, Ambiguous

Because when we’re overwhelmed, we make simple and complicated situations, complex and chaotic. Complexity & uncertainty handling is starting to get recognition as a skill set, ability and aptitude associated to agility. A lot of my executive coaching conversations are … Read More

Radical Candor: My Go To Feedback Routine

In search of better feedbacking As a coach and mentor, challenging people is a natural part of my work, and sometimes they are in the form of tough messages. Not always though, the messages go down well with the recipient. … Read More

1 2 3