Curious Active Listening Mindset (CALM) as a Leadership Modality

Directional Talk, or Dialogue? Previously I shared CALM for receiving critical feedback. You can also have a Curious Active Listening Mindset for giving feedback. In fact, from directional conversations to dialogue, CALM can be a leadership mindset and style of … Read More

How to Receive Critical Feedback in a Breeze: Try CALM – “Curious Active Listening Mindset”

Receiving critical feedback is dreadful. Our defensive routines get triggered and however we might understand that the feedback giver is speaking with good intention, it’s still difficult to listen. With a Curious Active Listening Mindset, there’s a better chance at … Read More

Structured + Unstructured Learning, Vertical + Horizontal Learning, Shu-Ha-Ri (守破離)

I use three mental models to describe my pedagogy (theory and practice of education): Structured + Unstructured Learning Lecturing, teaching, textbook learning fall into the realm of structured learning. Coaching, mentoring, parental conversations are examples of unstructured learning. Then in … Read More

The Delegation, Empowerment Spectrum

“I don’t delegate, I empower.” The mantra of the modern enabling manager. I don’t disagree. Though caveat emptor. The delegation, empowerment spectrum is intricate business. Feed a newbie sales person to a lion. They’re going to have their head chewed … Read More

Classic Leadership Balance Still Holds for Agile Leadership

Again, it’s all in the balance. If it’s just all vision and empowerment, the team won’t move. Even as an agile leader embracing servant leadership values, you still need to command and lead your tribe, and get your hands dirty … Read More

Aristotle’s Influence Model

We use “logos” (rational) too much. It’s “pathos” (empathy), “ethos” (credibility, presence), and “kairos” (right time, right place), in balance. We love convincing and persuading. What’s wrong with being right, right? So, “logos” is our default communication style. Logic, reason, … Read More

The Three Competencies of Mastering Complex Product Development

It’s mastery, so don’t expect it to be easy. As both a serial entrepreneur and agile coach to teams of all sizes, I have come to understand that mastering complex product development converges into three competencies. (1) Content competency: the … Read More

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