How to Influence, Not Manipulate (Follow-up post to “Aristotle’s Influence Model”)

Dear Eli, Frankie and team, thanks for the follow-up questions to our group coaching session on “Aristotle’s Influence Model”. What is the difference between influencing and manipulation? How do we influence without sounding like we’re being manipulative? Very valid questions. … Read More

Authentic Conversations and the Art of Feedbacking

Watch on YouTube References Transcript Why is it so hard to have an authentic conversation? The type of conversation that you feel safe, comfortable, connected with the other person and even if it’s a tough topic, there’s mutual respect and … Read More

Rapid Design Thinking template: Ideate customer solutions in less than 30 minutes

Stuck with a customer challenge? No problem, let’s visualize it. Sharing my Rapid Design Thinking Template that I frequently use in individual and team coaching sessions. Rapidly going through the sequence of empathizing with the customer, defining the problem and … Read More

Measuring Coaching, Training, Consulting Intervention Efficacy and Needs

Practicing Empiricism in Learning Interventions As learning professionals, we coach, train, consult and facilitate our client teams to measure their activities and create feedback loops so that they can adapt and iterate to learn. We call it empiricism or evidenced … Read More

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