Again, it’s all in the balance. If it’s just all vision and empowerment, the team won’t move. Even as an agile leader embracing servant leadership values, you still need to command and lead your tribe, and get your hands dirty … Read More
We use “logos” (rational) too much. It’s “pathos” (empathy), “ethos” (credibility, presence), and “kairos” (right time, right place), in balance. We love convincing and persuading. What’s wrong with being right, right? So, “logos” is our default communication style. Logic, reason, … Read More
What do you do? The dreaded elevator pitch question. I fumble on it every time. Some days I will say that I activate people. One conversation at a time, I activate leaders, teams, organizations. Other days I say I specialize … Read More
Social and digital is accelerating the service economy transformation in our world. In the service economy, the competitive advantage is knowledge (including skills and expertise) and connectivity (access to resources – technology is the enabler). At the individual worker level, … Read More
3 years ago today, French philosopher and psychoanalyst Anne Dufourmantelle, best known for her work on risk-taking (“In Praise of Risk”), drowned while saving two children off a beach in France. She died in circumstances true to her word: “When … Read More
Here are eight mind and heart hacks for immediate deployment in emotionally charged situations. I use Rhythm Section and Observe, Orient regularly. And more than once, Lean-in has saved me (us) from situations with dramatic effect. I don’t think there’s … Read More
What is agile? Why agile? How do we do agile? What’s the difference between Agile, Scrum, Lean, Design Thinking? Tell me about Scrum. Is agile a fad? What’s the difference between Agile and agility? All answered, in a 33 minute … Read More
So you had some great customer interviews as part of your Design Thinking exercise. You felt that you empathized well with the customers and generated awesome insight. Wonderful. Before your memory evaporates you’d want to write down your thoughts quickly … Read More
KISS, an acronym for “keep it simple, stupid” or “keep it stupid simple”, is a design principle noted by the U.S. Navy in 1960. The KISS principle states that most systems work best if they are kept simple rather than … Read More
Self-Transcendence – Beyond Self-Actualization and Theory X & Y Maslow’s Original Hierarchy of Needs Model In 1943, Abraham H. Maslow published his ground breaking paper “A Theory of Human Motivation,” outlining what we commonly know today as Maslow’s hierarchy of … Read More