Stuck with a customer challenge? No problem, let’s visualize it. Sharing my Rapid Design Thinking Template that I frequently use in individual and team coaching sessions. Rapidly going through the sequence of empathizing with the customer, defining the problem and … Read More
This is a one hour fifty minute condensed version of my otherwise one day Scrum Crash Course that I give to leaders and teams that are about to embark on a Scrum product development journey. Although it is hyper condensed, … Read More
Practicing Empiricism in Learning Interventions As learning professionals, we coach, train, consult and facilitate our client teams to measure their activities and create feedback loops so that they can adapt and iterate to learn. We call it empiricism or evidenced … Read More
Join us at: https://www.linkedin.com/groups/13940775 Dear members of the Agile Organization Development Practitioner’s Community, thank you for joining and welcome to our place of mutual professional learning and growth. In the spirit of practicing what we preach, I’ll start with the … Read More
Directional Talk, or Dialogue? Previously I shared CALM for receiving critical feedback. You can also have a Curious Active Listening Mindset for giving feedback. In fact, from directional conversations to dialogue, CALM can be a leadership mindset and style of … Read More
Receiving critical feedback is dreadful. Our defensive routines get triggered and however we might understand that the feedback giver is speaking with good intention, it’s still difficult to listen. With a Curious Active Listening Mindset, there’s a better chance at … Read More
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Here’s a rapid Design Thinking practice exercise that I do in my training sessions. It’s really simple. You pair up in buddies and by gifting each other an origami craft, you can go through the full empathize, define, ideate, prototype … Read More
I use three mental models to describe my pedagogy (theory and practice of education): Structured + Unstructured Learning Lecturing, teaching, textbook learning fall into the realm of structured learning. Coaching, mentoring, parental conversations are examples of unstructured learning. Then in … Read More
310. Wow. This is how many people I coached in 2020. Now of course, I didn’t do this alone: I do predominantly organizational work so this was across 24 teams in 10 client organizations, delivered with 14 other coaches from … Read More